There are five key challenges that we see both now and in the medium term that will fundamentally change the way in which the government and civil service think and operate:
- Brexit: how do Departments quickly and efficiently shift from policy development to transition planning and delivery?
- Internal capability building: what is the right mix of ‘Make’ versus ‘Buy’
- Lean 0perations: how do public sector leaders optimise their portfoliosof operational and change commitments?
- Digital: what is the right level of ambition for digital, citizen-centric services?
- Robotics/AI: what opportunities and threats are posed by automation and how should benefits be realised?